We have a tester who accidentally (didn't pay attention to what the keyboard was recommending) entered a wrong email address during the registration process. Since all the subsequent processes such as "resetting password" or "managing photos" were dependent upon a correct email address, such a problem didn't seem to have an easy remedy.
The solution, email support@cincinnati.com and ask for help from "digital/technology staff" of cincinnati.com. Describe the differences in spelling of the email addresses and someone should be able to correct the entry.
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